Get the facts on safe opening and operation of your food outlet, plus a full COVID-19 risk assessment framework in our free ‘Re-opening of Food and Hospitality Businesses’ guide. Southalls sector specialists set out the latest guidance on cutting transmission, communicating with staff and keeping your service, storage and hygiene practices stay in line with government guidance.

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  • Initial food hygiene/health and safety audit 
  • Tailored food safety policy, HACCP and risk assessments
  • Investigation of alleged food poisoning and complaints 
  • Assistance with accident investigations, including reporting under RIDDOR
  • Alleged food safety and hygiene complaint logs
  • Structural design and layout advice prior to new restaurant openings
  • Bespoke food health and safety handbooks for staff 
  • Competent person role (required under the Management of Health and Safety at Work Regulations)
  • Liaison with the EHO, conducted by our own ex-environmental health officers  
  • Safety Cloud – flexible, web-based food safety/health and safety software 
  • Access to a wide range of e-learning training courses, covering restaurant hygiene, food health and safety and HACCP system principles
  • Free telephone advice from our food business experts


As former environmental health officers, the Southalls team understands rigorous – and regularly changing – food safety regulations. Our practical, hands-on approach helps you implement a best practice HACCP system, keep pace with food health and safety legislation and avoid costly civil claims. 

Accessible any time, from any device, our Safety Cloud software simplifies every element of food safety and hygiene management, from risk assessments and restaurant floor walks to back of house and bar audits. Culture-changing e-learning courses keep employees at every level firmly focused on compliance.

Tackle tough compliance challenges and stay on the right side of regulators with a free webinar from Southalls and Food Manufacture magazine.

Top food sector experts explore the new realities of running a food business and look at some key compliance priorities: 

- Achieving ongoing COVID-19 compliance through the pandemic

- Implementing inspection-critical controls to satisfy regulators 

- Managing allergens across your business 

- Mastering Brexit basics and future standards of imported food

- Safeguarding your supply chain – TACCP, VACCP 

Don't Let Safety Hazards Ruin Your Business

Meet with one of our health and safety experts to discuss what’s working with your current approach – and how best practice could transform its effectiveness.

We’ll talk you through:

- Risk areas that could result in financial penalties

Key regulations that impact your sector

- Practical, cost-effective strategies to tackle your top safety priorities  

Booking is simple and set around your schedule. Click below to arrange a short, no-strings session with a Southalls specialist.  

Get straight-talking guidance from Southalls’ team of ex-EHOs in our free e-guide, ‘Vital Food Safety Facts for all Food Businesses Operating in 2019’.

The resource serves up specialist expertise on every element of food safety – from refreshers on restaurant hygiene and pest control to critical instruction based on HACCP food safety standards, including separation, allergy awareness and supply chain due diligence. We also share tips on inspiring accountability across even the most transient team.

Whether you’re a neighbourhood bistro or national restaurant chain, new manslaughter sentencing guidelines have forced every operator to raise their safety game. Avoid make-or-break compliance mistakes with first-hand know-how from Southalls.


  • Workplace noise assessments

Exposure to high levels of noise among bar and restaurant staff can give rise to tinnitus and even permanent hearing loss if left unchecked. The Control of Noise at Work Regulations (2005) place an obligation on employers to perform a suitable and sufficient assessment of the risk to employees, and to reduce the risk to as low as is reasonably practicable. Our experienced consultants use the latest technology to accurately measure the level of noise present in your workplace through both personal dose monitoring and static area measurements. 

Generating a ‘workplace noise assessment’, we then advise on which areas or processes are creating the greatest risk to your employees and practical ways to reduce the noise levels.


  •  Asbestos Surveys

The Control of Asbestos Regulations 2012 require employers to assess and manage the risk of exposure to asbestos. In reality, this means ensuring you know firstly if your building contains any asbestos and secondly managing potential exposure. Failure to adequately manage the risks associated with asbestos often leads to heavy prosecution fines.

How do we help you?

We undertake a survey (called a management survey) to establish the facts. This will involve sampling any materials suspected to contain asbestos and results can be obtained same day if required. The next step is pulling together all of the data to compile a survey, which will include a site plan with asbestos register. Taking this a step further than other providers, we then work with you to produce a management plan to ensure you fully comply with regulations.

What about refurbishment or demolition?

If refurbishment or demolition is to be conducted, the area must be subject to a refurbishment and demolition survey. Southalls can often undertake this at short notice and rapidly turn around the required samples.


  • Workplace DSE Assessments

The Health and Safety (Display Screen Equipment) Regulations require an analysis of staff workstations to assess and reduce risk. Workstations must meet specified minimum standards. If a worker is suffering pain from poor workstation postural habits, injury or ill health, disability or return to work from a long absence, a workstation assessment is strongly recommended as part of your health and safety programme.

Our ergonomic assessors can conduct a seating analysis and workstation overview (typically known as a DSE assessment) for all office environments. Typically 30 minutes per individual with the worker at their workstation, these involve a case history, health and safety checklist, task analysis, postural analysis, environmental analysis, workstation adjustments, advice and completed display screen equipment risk assessment to ensure you are fully compliant with regulations.


  • Training

We offer IOSH-approved health and safety training (IOSH Managing Safely and IOSH Working Safely), First Aid at Work training and HABC Level 2 and Level 3 Food Hygiene accredited training courses.

To cover all key hazards associated with restaurant hygiene, HACCP food safety and general site compliance, we also offer tailor-made courses to suit you, including manual handling, working at height, asbestos awareness and fire warden training. 

Courses can be held on your site or at a local training facility.

E-learning training is available via Safety Cloud and consists of a full range of topics focusing on food       safety priorities, including Level 2 Food Safety. Our e-learning platform can also offer bespoke client-specific training unique to your organisation.


  • Fire Risk Assessment

The Regulatory Reform (Fire Safety) Order 2005 makes business owners, and those responsible for business premises, ultimately responsible for conducting a fire risk assessment and making safe their places of work. You need to appoint a ‘competent person’ to help if you don’t have the expertise or time to do the fire risk assessment yourself. Our consultants are qualified and experienced at conducting fire risk assessments across a variety of industries.

In brief, this process includes an assessment of:

- emergency routes and exits.

-fire detection and warning systems.

-fire fighting equipment.

-safe storage of dangerous substances.

-an emergency fire evacuation plan.

-the needs of vulnerable people, eg the elderly, young children or those with disabilities.

-providing information to employees and other people on the premises.

-staff fire safety training.

A fire risk assessment document and emergency plan will be produced ensuring you fully comply with The Regulatory Reform (fire safety) Order 2005.


  • DSEAR Risk assessments

The Dangerous Substances and Explosive Atmospheres Regulations 2002 (DSEAR) require employers to control the risks to safety from fire, explosions and substances corrosive to metals. ‘Dangerous substances’ can be found in nearly all workplaces and include such things as dusts from foodstuffs, solvents, paints, varnishes, flammable gases, such as liquid petroleum gas (LPG), dusts from machining and sanding operations, pressurised gases and substances corrosive to metal.

Southalls will conduct a risk assessment to establish which dangerous substances are present and what hazards they present. We will then identify and classify areas of the workplace where explosive atmospheres may occur and what control measures are needed to remove or control the risk. 

We also provide training for staff to ensure employees are properly informed about and trained to control or deal with the risks from dangerous substances in the context of food safety.


  • Legionella Risk Assessment

Legionella causes Legionnaires’ Disease, a potentially fatal form of pneumonia. Failure to properly manage your water systems may expose your staff or customers to this risk.

As an employer or person in control of premises, you need to assess, prevent and control any risks of exposure to Legionella arising from your water systems. Compliant to the L8 approved code of practice, we will identify and assess the source of any risk of Legionella and produce a practical action plan to control the risk and strengthen your food hygiene and safety procedures.


Bringing your food business back to full trading?

Our free ‘Back to Business’ e-guide provides definitive COVID-19 support for the hospitality industry. Southalls sector experts provide detailed, step-by-step advice on implementing new government guidelines and adapting standard site checks to cover key coronavirus hazards. So you can be confident you’re doing all you can to protect your people and premises.


Quick to implement and built around your business, Safety Cloud software automates every aspect of food health and safety management. Proactive email reminders keep everything on time and on track, so you’re free to focus on your day job.


We value the fact that Southalls consultants are able to advise our business both in terms of hygiene standards and legislation of our food & beverage operations. In the time we have been working with them we have seen the development and uplift of our standard in all of our kitchens across the group. 

Patara Fine Foods