Complimentary COVID-19 H&S Surgery for Garden Centres

Every Thursday from 21 May 2020 | 1-2 pm

With garden centres recently re-opening their doors to customers, clear information and advice are needed more than ever to demonstrate you are trading as safely as you can. So we’re setting aside an hour every Thursday afternoon to answer your coronavirus questions.

On 21 May, we’ll kick off our free weekly COVID-19 H&S Surgery for Garden Centres, your live online link to a Southalls specialist. Ask about anything that’s keeping you awake, and we’ll provide expert insights on your key coronavirus concerns – from team welfare to workplace safety and business continuity.


  • Initial audit, covering key garden centre health and safety concerns  
  • Bespoke staff health and safety handbooks
  • Competent person role (required under the Management of Health and Safety at Work Regulations)
  • Assistance with accident investigations, including reporting under RIDDOR
  • Custom policy and risk assessments, addressing common health and safety risks in garden centres   
  • Liaison with the HSE conducted by our own ex-enforcement officers  
  • Safety Cloud – flexible, web-based health and safety software 
  • Access to a wide range of instructor-led and online training courses, including tailored garden centre health and safety topics 
  • Six-monthly safety audits and online reports 
  • Free telephone advice from our metal industry experts

Download our free e-guide for retail garden centres

As a constantly-changing retail space, your garden centre presents a unique set of H&S concerns. Our safety solutions for garden centres take control of compliance across every corner of your site with step-by-step techniques to identify, assess and reduce risk. 

Download our free e-guide for expert insight into common health and safety risks in garden centres and the undetected dangers that could cost you.


Ruxley Manor Garden Centre likes to think big. Offering exciting seasonal events, engaging family activities and an ever-expanding product range, the Kent-based business have been keeping things fresh for their customers since 1964. So when complex compliance management was shifting focus from the site’s enterprising growth plans, they looked to Southalls’ innovative, scalable safety solutions for garden centres.

With years of specialist sector expertise, Southalls mapped out a site-wide safety strategy to elevate standards across the key risk areas for all retail garden centres, plus the unique features that set Ruxley Manor apart – from a pet corner and play area to enchanted forests, ice rinks and a Santa’s grotto. Incorporating six-monthly audits, tailored staff training, food hygiene assessments and web-based access to all H&S data and documents, Southalls’ workable risk reduction measures allowed Ruxley Manor to keep a strict eye on compliance, while keeping creativity alive and well.

So the team now spend less time on the red tape of garden centre health and safety and more time cultivating colourful ideas.


Garden centres across the UK trust us to keep their customers safe and generate long-term improvements in compliance, including quantifiable reductions in workplace accidents and associated lost days.

Safety Cloud H&S management software addresses specific health and safety risks in garden centres, engaging staff at all levels and helping you grow a fresh perspective on compliance. Use Safety Cloud’s flexible tools to delegate responsibilities, customise safety checks, log accidents and maintain your fleet and other essential equipment. You can also train your green-fingered staff with e-learning modules tailored to your needs, for free.

Southalls’ combination of consultancy and Safety Cloud management software offers a compelling safety solution for garden centres of any size.

Don't Let Safety Hazards Ruin Your Business

Meet with one of our health and safety experts to discuss what’s working with your current approach – and how best practice could transform its effectiveness.

We’ll talk you through:

- Risk areas that could result in financial penalties

Key regulations that impact your sector

- Practical, cost-effective strategies to tackle your top safety priorities  

Booking is simple and set around your schedule. Click below to arrange a short, no-strings session with a Southalls specialist.  


We’re busy people, so wanted to make compliance simpler to manage and implement. Keeping current with due diligence checks is made easy by the Safety Cloud system, which streamlines audits, equipment assessments and staff training and informs us when an upcoming action is due. We like to look after our staff and customers and the support of the Southalls team helps us do this. Our family-friendly values and high quality service are something we work hard to maintain and it was clear that Southalls reflect similar values.

Gates Garden Centre

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