• Initial audit, covering key garden centre health and safety concerns  
  • Bespoke staff health and safety handbooks
  • Competent person role (required under the Management of Health and Safety at Work Regulations)
  • Assistance with accident investigations, including reporting under RIDDOR
  • Custom policy and risk assessments, addressing common health and safety risks in garden centres  
  • Liaison with the HSE conducted by our own ex-enforcement officers  
  • Safety Cloud – flexible, web-based health and safety software 
  • Access to a wide range of instructor-led and online training courses, including tailored garden centre health and safety topics 
  • Six-monthly safety audits and online reports 
  • Free telephone advice from our metal industry experts


Health and safety risks in garden centres are multiple, but manageable. Take a large retail premises spread over indoor and outdoor environments, trailing hoses, water features, seasonal display changes, unwieldy and heavy product lines combined with daily trade deliveries and moving forklift trucks – all within a unique ‘family-browsing’ setting. 

Our H&S experts are here to help - book a free chat with our safety specialist today

Ruxley Manor Garden Centre likes to think big. Offering exciting seasonal events, engaging family activities and an ever-expanding product range, the Kent-based business have been keeping things fresh for their customers since 1964. So when complex compliance management was shifting focus from the site’s enterprising growth plans, they looked to Southalls’ innovative, scalable safety solutions for garden centres.

With years of specialist sector expertise, Southalls mapped out a site-wide safety strategy to elevate standards across the key risk areas for all retail garden centres, plus the unique features that set Ruxley Manor apart – from a pet corner and play area to enchanted forests, ice rinks and a Santa’s grotto. Incorporating six-monthly audits, tailored staff training, food hygiene assessments and web-based access to all H&S data and documents, Southalls’ workable risk reduction measures allowed Ruxley Manor to keep a strict eye on compliance, while keeping creativity alive and well.

So the team now spend less time on the red tape of garden centre health and safety and more time cultivating colourful ideas.

Access best practice guidance on re-opening your garden centre from Southalls sector experts. Our complimentary ‘Re-opening of Garden Centres’ guide provides clear, comprehensive advice to responsibly safeguard your site. Cut transmission risks and keep step with government guidelines with a full COVID-19 risk assessment covering cleaning and disinfection, key checks and prevention measures and social distancing for staff and shoppers.

Download our free e-guide for retail garden centres

As a constantly-changing retail space, your garden centre presents a unique set of H&S concerns. Our safety solutions for garden centres take control of compliance across every corner of your site with step-by-step techniques to identify, assess and reduce risk. 

Download our free e-guide for expert insight into common health and safety risks in garden centres and the undetected dangers that could cost you.


We’re busy people, so wanted to make compliance simpler to manage and implement. Keeping current with due diligence checks is made easy by the Safety Cloud system, which streamlines audits, equipment assessments and staff training and informs us when an upcoming action is due. We like to look after our staff and customers and the support of the Southalls team helps us do this. Our family-friendly values and high quality service are something we work hard to maintain and it was clear that Southalls reflect similar values.

Gates Garden Centre

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